Privacy Policy
Privacy policy
Manasah Shanti is committed to protecting your privacy and maintaining the confidentiality of the information you share with us. This Privacy Policy explains how personal information is collected, used, and protected when you visit our website or contact us for services.
Information We Collect
We may collect basic personal information such as your name, phone number, email address, and any information you voluntarily share when you contact us through WhatsApp, email, phone calls, or enquiry forms. For therapy services, relevant personal and mental health information may be shared during consultations.
How We Use Your Information?
Your information is used only to:
• Respond to enquiries
• Schedule sessions and communicate with you
• Provide psychological services and support
• Maintain professional records as required
We do not sell, trade, or misuse your personal information.
Confidentiality
All therapy sessions are confidential and conducted in accordance with professional ethical standards. Information shared during sessions will not be disclosed to third parties, except in situations involving risk of harm to you or others, or when required by law.
Online Sessions & Communication
Services are offered through secure online platforms. While we take reasonable steps to protect your information, we encourage clients to ensure privacy on their own devices and internet connections.
Data Protection
Reasonable administrative and technical measures are taken to safeguard your personal information. Therapy sessions are not recorded. Professional notes may be maintained as part of ethical practice.
Third-Party Services
Our website or communication may include links or tools provided by third parties (such as video platforms or email services). We are not responsible for the privacy practices of these external services.
Changes to This Policy
This Privacy Policy may be updated from time to time. Continued use of the website or services implies acceptance of the revised policy.
Contact
If you have questions about this Privacy Policy, you may contact us directly through the details provided on the website.